Turn Times


Your loan approval is on the way!


Capitalend is committed to providing you with turn times that you can truly plan around. As our Partner, you should know exactly where your loans are in the queue and when the next best person will be ready to tackle your loan submission. Though we always strive for same-day service, when we get busy, you should know. Your Account Management Team will always give you full transparency of where your loans are and when you can expect to reach to that next milestone. Here are our current turn times for purchases and refinances by business days:

Purchase Turn Times


Refinance Turn Times


INITIAL DISCLOSURES


Loans received by 3pm PST will be considered received that day.
If the file is missing fees or any other critical items needed for disclosures, please add one business day.

INITIAL UNDERWRITE


Loans submitted by 3pm PST will be considered received that day.
If the file requires setup and documentation review, please add one business day.

CONDITION REVIEW


Conditions submitted by 3pm PST will be considered received that day.

CLOSING CD/DOCS


CD requests submitted by 3pm PST will be considered received that day.
Doc requests submitted by 3pm PST will be considered received that day.
Funding Conditions are due by 12pm PST for same day disbursement.
Closing and Disbursements cannot be scheduled for weekends or federally recognized holidays.

General scenario or condition questions are typcically addressed same day if presented to your Account Management Team by 3PM PST. For complex scenarios, please add one business day.